Frequently Asked Questions

Here are a few question we receive about auto body car repair and what to expect when dealing with an automotive claim.

• What do I do if I'm involved in an accident?

It's always best to report every accident to the police to ensure an accurate written report is on file in case problems arise. Take names, addresses license plate numbers and phone numbers of all parties involved and those of any witnesses to the accident.

• How long will the repairs take?

On an average, a vehicle takes 1-2 days to repair. Larger repairs can take longer and there are always factors to consider, such as parts availability and additional damage not detected upon initial inspection. We will make every effort to repair your vehicle in a timely manner and keep you informed on the progress of your vehicle.

• Are you going to use "after market parts" or "used parts" to repair my vehicle?

There are certain times when after market parts need to be used otherwise we use only original equipment manufactured (OEM) parts. Regardless, the lifetime guarantee still applies.

• Can you paint my electric guitar candy apple red with metallic flake?

Sure, bring it in. We can put an automotive finish on just about anything.